Workshop WoTruPro

Process management as (perhaps) the last trustworthy foundation – WoTruPro

We would like to invite you to our workshop as part of the international conference S-BPM ONE 2024.

At a time when it is becoming increasingly difficult to distinguish between truth and fake, processes and their models, actors, control flows, resources, etc. provide a reliable foundation for companies, technology and society as a whole. In 2023, the word „authentic“ rose to become the most searched term on Merriam-Webster.

Data, trust and quality play a crucial role in process management and are essential to many aspects of modern management. While the topic of trust is hotly debated in other domains, business process management (BPM) seems to have been spared this loss of trust so far. In this workshop, we would like to take an in-depth look at the importance of processes as the foundation of modern management practices and would like to invite you to share your expertise and experiences with other professionals.

In order to stimulate exchange and promote a lively discussion, we would like to accept various contributions on the topic of trust in process management. Possible topics for contributions could be (but not limited to):

  • Process models as a basis for trust in digitalization: What role do process models play in ensuring trust in digital business processes? How can process models help to minimize the loss of trust between companies and customers/other stakeholders?
  • Process mining as a tool for improving the trustworthiness of processes: How can process mining be used to monitor the quality of processes and ensure trust in their execution?
  • The role of processes in change management: How can processes influence the ability to change and the trust of employees in change processes? What are the best practices in this area?
  • Trust and quality assurance in process optimization: What measures can be taken to increase trust in process optimization? How can companies ensure that the quality of processes is guaranteed?
  • Processes as a basis for measuring and improving performance: How can processes be used to measure and improve a company’s performance? How can trust be gained in the measured results?
  • Data protection and trust in processes: What impact do data protection regulations have on trust in processes? How can organizations ensure that data in processes is treated confidentially?
  • Novel approaches to increasing trust in process management practices: What innovative methods and tools are available to increase trust in process management practices?
  • Trust in collaboration between people and technology in process management: How can trust in communication between people and technology in process management be established and maintained?

We cordially invite you to submit your contributions on these and other relevant topics. Both complete contributions and contributions in the development stage (in progress) are welcome. We also offer a fast track review process for selected contributions.

Take part in our international workshop at the conference S-BPM ONE 2024 and become part of a global network of experts from science and practice. Present your research results, best practices and experiences and discuss them with other experts. We look forward to your participation and to exciting discussions and insights.

Full Paper: These contributions present a completed research project or a scientifically examined case. They should follow Springer CCIS (Communications in Computer and Information Science) format and be of 15-20 pages length.

Work in Progress: Ongoing research or planned research contributions with initial results, as well as case studies or business applications without scientific underpinning so far (4-6 pages in Springer CCIS format).

Reflection Papers: Discussions or opinions on current scientific or practical questions that are to be further substantiated or presented as a thesis at the conference (4-6 pages in Springer CCIS format).

Demonstration/Showcases: Presentation of applications, case studies, or prototypes. Please send proposals until April 01, 2024, to

Doctoral/master studies: Research projects, ongoing studies or completed work of master and doctoral students. (Hints for Work in Progress apply.)

Panels: Discussions with invited guests or open for contribution. Please send proposals until April 01, 2024 to

Tutorials: Guidance or practical guidelines from science and practice. Please send proposals until April 01, 2024 to

Submission, Review and Publication

Please use Springer Lecture Notes format template (available here) and submit your paper via the submission system ConfTool.

Important Dates 

Submission Deadline: 26. February 2024
Authors notification: 01. April 2024
Camera ready version: 29. April 2024
Conference: 20.-21. May 2024

Work to be submitted must be original work and must not have been published or submitted elsewhere. At least one author must register for the conference and present the paper

All submissions will undergo double blind peer reviews. Full papers are evaluated in a detailed peer review of at least two members of the international program committee in terms of quality, foundations, study design and impact. All other papers/forms (Work in Progress, Reflection Papers, Demonstration/Showcases, Doctoral/master studies, Panels, Tutorials) are evaluated in a fast track review by the Program Committee. They are evaluated primarily according to their potential to stimulate discussions on practices and innovative topics. Important: For the double blind review make sure to submit without author names and please carefully select type of submission.

Accepted submissions will be published in the Springer Series Communications in Computer and Information Science (CCIS).